Thank you for shopping at ZEROVA. We strive to provide quality products and excellent service. Please review our return policy carefully.

Returns

We offer a 1-day return policy from the date of delivery. To be eligible for a return:

• Items must be unused, unworn, unwashed, and in the same condition as received.
• Items must be in their original packaging with all tags attached.
• Returns must be initiated on the same day of delivery.

To initiate a return, please contact us at support@zerova.blog with your order number and the reason for the return.

Refunds

Once we receive and inspect your return, we will notify you via email regarding the status of your refund.

• Approved refunds will be processed within 5-7 to your original payment method.
• Shipping costs are non-refundable. If applicable, the cost of return shipping will be deducted from your refund.

Exchanges

We do not offer exchanges. If you need a different item, you will need to return your original purchase and place a new order.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us immediately at support@zerova.blog   with photos of the product and packaging. We will resolve the issue promptly with a refund or replacement.

Return Shipping

• Customers are responsible for return shipping costs.
• We recommend using a trackable shipping service to ensure we receive your returned item.

Contact Us 

If you have any questions or concerns about your purchase, please reach out to us at:

Email: support@zerova.blog